TenantDispute
A place to report and find out how to handle
the landlord or tenant problems.
IIImpact is a UX agency from Austin, Texas. During my internship over there I was given two projects. One is redesigning their website iiimpact.com. The other one is redesigning one of their in-house projects - tenantdispute.com.
1. Tenants
2. Landlords
Provide a vent for tenants and landlord to complaint about bad customers.
Provide a place for tenants and landlord to communicate and find out how to handle problems about their customers.
Provide authoritative resource for tenants and landlords to take a reference and will not fall victim to the same person.
What information need to be displayed?
What service should be provided?
How to make users trust this website?
What prompts would it give?
